Year Diploma in Cellular Technology & Management (Hons)
Telecommunication in India, Telecom Opportunities,
Various telecom operators and telecom equipment vendors,
future telecom scenario in India, World telecom history
and today's scenario
Fundamentals and Digital Communication.
Fundamentals covering telecom networks, switching,
signaling, brief details on new technologies etc.
Fundamentals, System technique in GSM, Radio Interface,
Air Interface, Traffic Cases etc
in telecommunication network. C7 signaling, protocols
and interfaces, international telecom standards.
fundamentals, RF survey, planning and optimization of
GSM network, Field study.
planning and survey. Field study.
Unix fundamentals, X.25, Network
Management System, TNM Standards, Performance analysis
of telecom network, alarm log analysis.
and Maintenance of telecommunication network,
Classification of faults, O&M Philosophy, O&M support
Regulations, Regulatory Bodies
infrastructure development, installation practices of
telecom equipments, check lists to ensure quality.
Practical on installation of equipment.
GPRS, UMTS, SDH, Optical Networks, VoIP.
Sales & Channel
The module covers all the
essential topics related with the Sales and Channel development. Focusing mainly on
Sales- Retail as well as dealer sales, Customer Handling on phone, email and
fax, Product classification and overview of all main
models of brands like Nokia, Sony Ericsson, Samsung, LG,O2,
Motorolla, and few other brands with their features, looks,
specs and prevailing prices , Pricing strategies and
many more related topics.
Retails Store Management.
This module is focused on
operations of a retail store, handling customers and
frontline queries, pricing, negotiations and closing out
deals with walk in customers. Besides this how to optimize
display space and organizing space, manpower and resources.
Exposure to various
applications which can improve productivity of user in
different ways and in different trades.
Advertising and Marketing.
This module is focused on
sales Promotions for end users and dealers and how to
advertise in optimized way in print media, road shows,
exhibitions or other innovating marketing programs.
Mobile Phone Hardware.
Provide intensive training on
how mobile technology works. It covers all the major topics
like Overview of Cellular systems, Duplex & Multiple Access
Methods, Spread Spectrum Technology, DS-CDMA,
Applications and even a detailed study of hardware inside
the phone and their functions & related topics.
to Operating System
and Models of Cell Phones
Cables, Universal Box, EMMI Box
& Trouble Shooting.
•Trouble shooting as
per service manuals
related problems Solving with Software's
After completing this module
student will able to focus on topics related to Purchasing
products on right prices and negotiating good business terms
for company along with Goods Receiving procedures and
possible mode of Payments & many more related topics.
Operations- Stores, Cash,
It focuses on Back Office,
Stock Receiving, Stock Issue, Identification, Preservation
and Tractability, Import & Export procedures, cash handling,
store management, Delivering goods in time & related
Documentation, Job Advertisement, Hiring Staff, and many
Accounts & Taxation.
Mainly covered topics in this
module are Accounting related things like Invoicing,
delivery challan, handling cash, entering simple transaction
in accounting software. Reporting- Daily/weekly/monthly,
Non-Moving Stock. Various taxes involved like customs, sales
tax, VAT, Octroi, VAT, Service Tax, Income tax
During the complete course
major focus will be given on the personality development of
students so that they can excel in their fields and make
them better citizens for the country. Topic included are
time management , Project management ,speaking skills ,
writing skills , moral values and Managing expectations of
employers and justifying output to salaries.
Servicing and Customer
This module focuses on
Warranty Policy, frontline customer handling, Handling
Defective Products-receiving properly, identifying problem
and their categories. Warranty Void situations, Scope of
warranty, Responsibility of customer/service center/Seller/
Manufacturer’s responsibility, servicing levels: L0, L1, L2,
L3, L4 and extensive hands on in various stages of
& Unlocking Handsets
Ringer Tones, Logos
Backup & Recovery
Research and Development.
This module is designed to
improve student’s interest in the area of research and
development related to mobile technology like developing new
Various types of operator
related information like GSM/CDMA/3G and their pro and cons.
Sim Card solutions for operators and users in various
time 2 month full time On the Job training in reputed
companies in field of either sales or service to get real
exposure in live business environment.